Last month I blasted United Airlines for keeping me in the San Francisco airport for 10 hours after canceling 3 flights. On a trip last weekend, I finally found an airline that was on top of things, Frontier.
Every flight was on time, no extra charge for checked luggage, no weight for luggage, DirecTV for every passenger (for $6), and food that was actually tasty. I was impressed and I am also thankful that they are a business that still understands customer satisfaction. I'll fly them again, any day.